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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Regina Wilson

February 10, 2026

5  out of  5
rating by Regina Wilson
"CJ Smith, Very helpful, answered all of my questions in a very timely matter. No pressure tactics or fast talking. I would highly recommend him to others who are seeking insurance coverages for home, auto and life. It is was a pleasure working with him and I look forward to working with him in the future."
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phourzerophour

January 31, 2026

5  out of  5
rating by phourzerophour
"Kyle Hatten has been my go to for insurance for years! Knowledgeable, always friendly, and extremely helpful! Kyle has the patience of a saint, walking me through the process and answering every question I have, no matter how trivial. I can’t recommend Kyle and Sellers insurance enough!"
We responded:
"Thank you for the wonderful 5-star review! We are so happy you had a great experience with Kyle here at West Sellers State Farm. If you ever need anything down the road, do not hesitate to reach out—we would love to help!"
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Whitney Lett

January 30, 2026

5  out of  5
rating by Whitney Lett
"I can’t say enough good things about kyle! From start to finish, he was professional, thorough, and incredibly helpful. He took the time to explain all my options and made sure I understood every step. I felt supported and confident in my coverage. If you’re looking for someone reliable and trustworthy, this is the agent to call."
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Jimmy Paulk

December 8, 2025

5  out of  5
rating by Jimmy Paulk
"Credit to State Farm, all discounts applied and credited, be patient and they will treat you right. Great Job!"
We responded:
"Thank you so much for the 5-stars, Jimmy! We greatly appreciate your feedback. If you ever want to chat about your insurance needs, we are here and happy to help! "
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Michelle Hartley

December 5, 2025

5  out of  5
rating by Michelle Hartley
"CJ was a huge help with getting my vehicle insurance changed over. I am looking forward to continuing working with him when it is time to change over my homeowners insurance as well."
We responded:
"Michelle, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to CJ—we are always here to help!"
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johnny wood

December 4, 2025

5  out of  5
rating by johnny wood
"Carly was very professional and help me get my home and auto policy I could not believe how much was this a find with her and she went over everything with me my wife and I we are very thankful too have work with her on this i would recommend anyone looking for home insurance don’t miss out you want regret it"
We responded:
"Hey Johnny, Thank you for the awesome feedback. We appreciate you and look forward to seeing you again soon! We're glad you had a great experience with Carly and we look forward to continuing to exceed your expectations! We're here for you anytime!"
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marshall arrich

November 24, 2025

5  out of  5
rating by marshall arrich
"i give them a definite 5 star rating. everytime i have had to call them they have been very courteous. this time Brooke was very helpful in getting me logged in. thanks"
We responded:
"Hi Marshall, thank you for taking the time to share your experience with Brooke. It's feedback like yours that reminds us why we do what we do. Please reach out to us with any additional questions or comments! We're here for you anytime!"
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Kevin Thomas

November 13, 2025

5  out of  5
rating by Kevin Thomas
"West Sellers and his Team have been an absolute lifesaver for me and my family. From car insurance to homeowners, they have made every step stress free. You can really tell they genuinely care about their clients and take pride in helping people. If you are looking for an agent who’s honest, reliable, and always there when you need them call West Sellers. West and his Team are always in the community lending a helping hand."
We responded:
"Kevin, We're delighted to hear about your experience! We're thrilled that you had a great experience at our location. We'll be sure to share your experience with the rest of our team members as inspiration! Please let us know what we can do for you in the future."
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kaylee mckin

October 22, 2025

5  out of  5
rating by kaylee mckin
"Brooke was absolutely amazing. She was very helpful and she was very responsive anytime i needed help with questions or concerns. Very proffessional. She was able to get me the lowest quote ive received thus far from multiple companies."
We responded:
"Hey Kaylee, we're delighted to hear about your experience with Brooke! It's great to know that we were able to provide you with the highest levels of service. We hope to become one of your favorites. Let us know what we need to do to earn your continued loyalty. Hope you visit us again soon!"
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Melissa Green

October 13, 2025

5  out of  5
rating by Melissa Green
"After inheriting my mother's home, I needed insurance. So, I put out feelers and the first person to contact me was C.J.Smith. He listened to my ramblings and he never interrupted me or made me feel rushed. However, because he responded with such professionalism and attention, I felt there was no need to look any further...not only for my Homeowners Policy, but he got me a great deal on my car insurance!
I would advise anyone looking for insurance to contact C.J.!"
We responded:
"Hello Melissa, Thanks for choosing us and leaving such a great review about CJ- I agree he's one of the best! We're always happy to help so don't hesitate to contact us if you ever need anything. We hope to continue exceeding your expectations with great service. See you soon!"
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David Johnson

July 24, 2025

5  out of  5
rating by David Johnson
"Just moved to the area and needed home and auto insurance. Sue was amazing. She was the most responsive and helpful person I talked to and answered all my questions. To match the great service was the best rates I could find for both!"
We responded:
"Hi David, thank you for taking the time to share your experience. We're thrilled that Susan left such a great impression! If you ever need anything, please don't hesitate to reach out to our team. See you soon!"
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Denina Mance

June 10, 2025

5  out of  5
rating by Denina Mance
"Carly was awesome. My current homeowners insurance was going to increase by $1300. Totally unacceptable. Was able to get me into a new plan with a better premium amount"
We responded:
"Greetings Denina, thanks for the kind words! We truly appreciate your recommendation of Carly and will work hard to continue going above and beyond! So very happy we could help with your home insurance. We look forward to serving you many more times in the future! We're here for you anytime!"
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Francisco Irepani Velázquez Alfaro

May 23, 2025

5  out of  5
rating by Francisco Irepani Velázquez Alfaro
"Outstanding Service from Carly – Highly Recommended

I recently completed the process of purchasing a home insurance policy, and I had the pleasure of working with Carly throughout the entire experience. From start to finish, she was incredibly professional, friendly, and attentive.

Carly consistently demonstrated a high level of dedication and care. She was always kind, patient, and ready to answer any questions I had. She handled everything efficiently and made sure I felt confident and informed at every step.

Thanks to Carly, the process was smooth and stress-free. I highly recommend her services to anyone looking for reliable and exceptional support with their home insurance needs."
We responded:
"Greetings Francisco, thanks for the kind words! We value your feedback and look forward to seeing you again soon! We're glad you had a great experience with Carly and we look forward to continuing to exceed your expectations! It was a pleasure to serve you."
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Victoria Wafer

April 15, 2025

5  out of  5
rating by Victoria Wafer
"Carly was exceptional. Never have I ever experienced the level of service she provided. Purchasing a new home is stressful, and trust me when I tell you I slept so soundly knowing she had me covered. She submitted everything in a prompt manner, and I didn't have to wait to be quoted. She recommended a few adjustments and thoroughly explained to me the benefits of the upgrades she made. I feel safe knowing she covered one of the most important investments a person can make in this life, my home. Thanks, Carly!"
We responded:
"Hey Victoria, thanks for the great review! We're thrilled that you had a great experience with Carly. We look forward to serving you many more times in the future! Talk to you soon!"
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Steve May

April 11, 2025

5  out of  5
rating by Steve May
"Excellent professional service that is very responsive! Appreciate your efforts 🤩"
We responded:
"Hello Steve, we are grateful and appreciate the time you took to leave your review. It is great to know you think so highly of us! We look forward to keeping up the great work! Sincerely, West"
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Suzzanne Mathis

April 7, 2025

5  out of  5
rating by Suzzanne Mathis
"Carley was extremely helpful and professional in assisting me with my insurance needs. Good to have someone local to talk to. Would recommend them highly."
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Judy W.

March 28, 2025

5  out of  5
rating by Judy W.
"I have been working with C.J. Smith at the West Sellers office since my longtime State Farm agent retired a few years ago. I didn't think I would get the same level of service and care that I had with him and after going through a couple of other agents, I found West Sellers, and his office is right around the corner from mine, so, it couldn't be more convenient, which is a plus for me! Also, everyone at the West Sellers office is so wonderful to talk to and work with. C.J. Smith has been helping me since I switched to their office, and he could not be more professional, pleasant, and he truly cares about your needs. I have had issues where my situation changed quickly, and he never gets frustrated and takes care of whatever I need promptly and thoroughly and to my satisfaction. I feel like they are family and that's what I want in my insurance professionals. I don't want to navigate menus and prompts. I want to deal with people! That's what you get with the West Sellers office and C.J. Smith is wonderful. Give them a call now!"
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Shema Alhunush

February 12, 2025

5  out of  5
rating by Shema Alhunush
"worked with CJ and he was very helpful, professional and patient with me. kept on filling up and answered all my questions. definitely recommend State Farm and work with CJ."
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Wes Ivy

February 5, 2025

5  out of  5
rating by Wes Ivy
"I was with USAA for 21 years and just switched to State farm after retirement. It is much better having an actual person like Brooke to text or call about insurance needs and State farm even saved me money"
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Ira Rudnick

January 22, 2025

5  out of  5
rating by Ira Rudnick
"I had a wonderful experience working with Brooke Smith. She was extremely knowledgeable and helped me every step of the way. She showed concern for my situation and was not pushy as some agents can be. I am very happy with my decision to go with West Sellers State Farm for my home and auto insurance, and can highly recommend them as a caring company."
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Stacy Hathcox

January 7, 2025

5  out of  5
rating by Stacy Hathcox
"Working with CJ was a breeze! Very quick to respond and had my step daughter a renters policy, ready to go in minutes!! You’re the BEST CJ, thank you so much!!!"
We responded:
"This review makes me smile! Thanks so much for your feedback, Stacy. We think CJ is the best too. I'm thrilled we could set up your stepdaughter's renters insurance! Thank you for reaching out to my agency. "
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Megan Jones

December 4, 2024

5  out of  5
rating by Megan Jones
"West is the best! We appreciate how informative and he goes the extra mile to take care of his clients. Happy with who we chose to have our insurance with."
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Shannon Faye

November 28, 2024

5  out of  5
rating by Shannon Faye
"The Sellers Team at State Farm is AMAZING! I thought I was spoiled by Ken and his crew back in the day, but West has managed to amplify even that level of customer service. I now have home, auto and even short-term disability coverage, and never hesitate to recommend this group to friends or family. CJ has been my point man whenever West isn't available, and he is always attentive and engaging...not to mention helpful! Most questions or modifications are handled in one phone call. Who knew a conversation with an insurance agent could be so nice?"
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Earnest Moore

November 22, 2024

5  out of  5
rating by Earnest Moore
"West is awesome and patient best I have ever dealt with"
We responded:
"Hey Earnest, Thanks for the kind words! We're thrilled that you had a great experience at our location. We truly value your recommendation and are confident we can continue to provide excellent service in the future. "
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TJ's Wife 2007

October 11, 2024

5  out of  5
rating by TJ's Wife 2007
"Brooke with State Farm is the Best she worked with me on getting homeowners insurance on my house and in the process I added our car's to the policy also, Brooke is very Kind and Patient I Highly Recommend this office you want be Disappointed!!!!!!!"
We responded:
"Thank you so much for the kind words Lawana! We think Brooke is the best too! Very glad we could help you with your home and auto insurance. "